Head of Operations – United Kingdom of Great Britain and Northern Ireland – ReliefWeb

Contract Type: Permanent Contract
Full / Part Time: Full time (flexible working options available)
Salary Range: 46,750 – 55,000 pa
The job of a Save the Children’s UK Head of Operations is varied and strategic
If the answers to these questions are yes, we would love to hear from you!
About Us
The number of children requiring humanitarian assistance is rising as the climate crisis, entrenched conflict, and fragility, forced migration and infectious diseases all lead to an increase in the frequency, duration, and severity of catastrophic events. With needs continuing to grow and rapidly outpacing available resources, humanitarians around the world are once more forced to do more with less. Recognising the changing humanitarian risk landscape, the need to stay relevant, and to step up for greater impact, Save the Children has adopted a bold vision for the future of its humanitarian work and as part of this, there is an important role for SCUK to play in identifying and supporting next-generation collaborative initiatives that will ultimately deliver impact for disaster-affected children and their families.
The Humanitarian Leadership Academy (HLA) as part of SCUK’s humanitarian department provides high-quality humanitarian capacity strengthening for the movement, as well as the wider sector, as part of our shifting the power agenda. The HLA’s mission, as a team within the humanitarian department, is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. The HLA’s approach spans from focused needs-based learning in countries hit by crises to the huge international reach of our learning platform, Kaya. They are a global team that has a full suite of in-house skills to provide and develop the offer; technical and learning experts, platform specialists, a digital and design studio, communications support and more. The HLA enables SCUK to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond.
Job purpose:
The HLA aims to substantially grow its business through the development of a profitable business model around its sector-leading Kaya learning platform complemented by substantial growth in restricted, unrestricted and social investment income streams. To achieve this, it needs to make a step change in the efficiency and effectiveness of its operational systems and processes.
The purpose of the Head of Operations role is to deliver operational excellence, high performance and commercial clarity across all of the HLA’s functions. You will play a pivotal part in developing the HLA as a high functioning commercial and charitable organisation as it substantially scales in the coming years.
Key accountabilities:
As line manager overseeing operations
As a member of the HLA’s Management Team
Person Profile
The ideal candidate will have a proven track record of transforming the day-to-day operations of a growing organisation. You will have exceptional business administration skills and the ability to manage complex change and implement high quality processes and procedures.
You will also have excellent communication & negotiation skills; strong IT literacy to lead across functions and enable a team to work effectively together. We’re looking for a self-starter who can work independently to tight deadlines and can manage complex and highly confidential information.
Experience and Skills
Ways of Working:
Remote First – The majority of our roles can be performed remotely, however you may work from the office as often as you wish. Whilst you will be predominantly working from home, we may at times require you to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). Note: This will be agreed with your Line Manager and team. This is intended to be time spent on collaborating with colleagues and relationship building.
On-site – There are certain roles that cannot be performed remotely and so your role will be based in an office location and you may occasionally be able to work from home.
Flexible Working – We are happy to discuss flexible working options at interview**.**
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be “Free to Be Me”. We are mot looking for just one type of person – we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences – of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability – help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
To see our full statement please visit this link: https://jobs.savethechildren.org.uk/our-policies/diversity/
ReliefWeb’s Terms & Conditions.
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